Faq
Most Popular Questions
ATo purchase any product and service, you need to contact us via email or phone number given on our website, also you can contact us through our Contact Us form. The inquires received via contact us form will be answered within 24 hours of the request being made.
A As a client you are entitled to get active support through out the project, via our dedicated team. We also provide extended support and assistance to our clients after the completion of the project, terms and conditions for which which will be negotiated at the start of the project.
AYes, The customer/client has 100% copyrights and ownership on the product developed by the websitepioneer.com.
AYes, The first owner/client is free to do what they want to do with there products, As an agency we develop the product and hand it over to the first client/owner and provide the support as per the contract. In case of reselling the product, if the second owner needs support it needs to be renegotiated again with the agency.
ANot yet, we will come up with this service in the near future.
Till then we work as an consultant to help you choose the best hosting packages and services for your website.
We also help you to choose a unique domain name for your website.
AYes, we give discounts to small businesses, restaurants, single parents, health care & legal professionals and students.
Due to Covid-19 pandemic situation we understand that people are facing financial difficulties, so we also support individual cases and provide discount to a person who has less money but has zeal, talent, motivation and good business idea which can be beneficial for the society.
AYou can refer and promote us on any of the social media platforms to your friends and followers, just send us the screenshot of the refer being made. In return we will provide you discount or extra features on availing our services.
AYes, being an agency based in Europe we comply with the GDPR, the general data protection and privacy laws and rights. Moreover we do not collect and store any personal data of the clients.
All our servers are based in Europe and the data which we need from the clients to work on their project is maintained in Europe based servers. After the completion of the project we erase all the data and do not store anything.
AEurope is our primary market of operation but we also serve North America, South America, Middle East, Asia and Australia.
We do not serve African countries, the reason being is we still don’t have the language experts which can speak various African languages. In future we will also expand to Africa.
AWe, use industry leading, latest cutting edge technology and tool in developing our products. We follow the market closely and keep on updating our knowledge and technology as per the market changes.
